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Authors feud with Amazon over e-book returns policy which they claim deprive them of royalties

Authors together with Ian Rankin and Jeanette Winterson are up in arms over Amazon’s returns coverage for e-books, which they declare is unfairly depriving writers out of royalty gross sales.

The net retailer, whose founder Jeff Bezos is value an estimated $142bn (£108bn), permits consumers to obtain a full refund inside 14 days of buy – even when they’ve learn each phrase.

A petition demanding the coverage is modified has been signed by greater than 24,000 folks, and the writers’ union, The Society of Authors, needs Amazon to shorten its returns window to 48 hours.

What are authors saying?

Winterson , whose novels embrace Oranges Are Not the Solely Fruit and Frankissstein: A Love Story, advised The Sunday Instances: “Jeff Bezos started selling books because they have a long shelf life, are easy to package and their ISBN system is an algorithm dream. The man has never given a toss about books, bookstores or writers.”

Inspector Rebus writer Rankin (beneath) mentioned: “I am appalled. Writers have a tough enough time as it is trying to make a living. If someone can read your book without paying you anything for the privilege you’re sunk.”

E-book royalties for authors are sometimes round 25 per cent of the “publisher’s receipts”. This compares to round 7.5 per cent of the advisable retail worth for bodily books.

What’s driving the returns?

Authors say there was an enormous surge in folks returning their e-books, with one claiming greater than 100 copies of their books had been returned final month.

Some imagine the pattern is being pushed by clips about returning e-books shared on video-sharing platform TikTok, the place the hashtag #booktok has turn into a worldwide phenomenon for social media-savvy readers. Clips about returning e-books on the platform have been considered greater than 17 million instances.

There are even customers who present tutorials on how one can return the books after studying them.

Has Amazon obtained type?

In December 2020 Amazon modified the returns coverage for its audiobook website Audible following complaints from authors.

The corporate introduced that royalties can be paid to authors for any title returned greater than seven days after buy, somewhat than inside twelve months – though some authors didn’t suppose this went far sufficient.

What’s the corporate saying now?

An Amazon spokesperson defended the coverage, saying: “Our e-book return rates are consistently low and we have policies and mechanisms in place to prevent this from being abused.”

They advised i: “Amazon aims to provide the best possible experience for authors and customers. We allow e-book returns up to 14 days after purchase.

“Our aim is to inspire reading and we recognise the important role of authors. That’s why we launched Kindle Direct Publishing and further recent initiatives like the Amazon Literary Partnership, which supports authors and a variety of literary groups.”



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